Since the very beginning, Tactive has believed that quality, can-do, above & beyond service is the reason our clients choose us over our competitors. And our employees are the best at making sure our clients print & promo projects are top-notch. In this employee spotlight, we take some time to get to know Michelle Smith a little better.
Say, “Hi”, to Michelle!
Director of Operations
Michelle has been instrumental in the development of processes and operations here at Tactive. As she transitions into her new role as Director of Operations, she will begin having a hand in the day-to-day operations. Let’s get to know Michelle!
1. What are three words that best describe you?
Genuine, Loyal, Dedicated
2. What does a typical day at Tactive look like for you?
I am currently transitioning into my new role as Director of Operations and am excited to gain a better understanding of Tactive as whole. For the last year and a half, I had been the Associate Director of Screenprint & Embroidery and I guess you could say I have been working as the middleman between our sales team and our production team when it comes to processing screenprint and embroidery orders. I spend my day helping coordinate orders so our production team can work their magic to bring your brand to (real) life! Also…emails always lots of emails…and answering questions from the sales team via Slack! I have been in this industry since 2014 and have really enjoyed learning about the production side of the business and am excited to continue to gain a deeper understanding of the many capabilities of Tactive.
3. Before working at Tactive, what was the most unusual or interesting job you’ve ever had?
In high school, I worked at a local grocery store stocking the dairy. I hate being cold, so I don’t know how I ended up working in a big refrigerator slinging gallons of milk and cartons of eggs. I didn’t get stuck in the dairy for long though I moved on to being a cashier, running the self-check-out lanes, and working in the customer service department before moving on to the in-store pharmacy delivering prescriptions to local nursing homes and eventually getting my pharmacy technician license.
4. If you could interview one person (dead or alive) who would it be?
I can’t pick one person, but I would love to be able to go back and ask my grandparents questions. In the last few years, I have really enjoyed researching our family genealogy and I wish I would have spent more time talking with them and asking questions about our family’s history.
5. What is your favorite thing to do in Indy?
Bonus Question: Share something interesting about you!
I love facts and finding answers to random questions my friends and coworkers ask…I have been called Google on more than one occasion. I also really love baking and enjoy the challenge of creating something new to me.